FAQ
Below FAQ are some common concerns of our clients before purchasing the theme. If you have other questions, please just send it to support@novenergy.cn
Which system should I choose for my application
We recommend selecting the system based on your energy usage and application scenario. Our team can provide a quick recommendation to match the most suitable solution.
Can the system be expanded in the future?
Yes, all our systems are designed with a modular architecture and support parallel expansion to meet growing energy demand.
Which inverters are compatible with your batteries?
Our systems are compatible with most mainstream inverter brands. Please contact us to confirm compatibility for your specific project.
Can I monitor the system remotely?
Yes, the system supports real-time monitoring via Wi-Fi or communication modules, allowing users to track performance and manage the system remotely.
Is the installation process complicated?
No, the system is designed for easy installation with a plug-and-play concept. Technical support is available to assist installers when needed.
Do you provide turnkey solutions?
We mainly provide standardized and modular energy storage systems, and can support system configuration based on your project requirements.
Are your systems certified to international standards?
Yes, our products comply with major international certifications such as UL, IEC, and other regional standards to ensure safety and reliability.
What should I do if the system is not working properly?
Please first check basic conditions such as power status and connections. If the issue persists, our technical support team is available to assist you promptly.